Basecamp Review
Based on online research and 60 Basecamp reviews, Basecamp's overall score is 4.4 out of 5 stars. Basecamp's review score is based on Basecamp's customer ratings, its brand popularity, its price competitiveness, as well as the breadth and quality of features it offers to customers. The Basecamp review table below incorporates summarizes 60 Basecamp ratings on 10 features such as price point, ease of use and team workflow features. You can also compare Basecamp against popular alternatives like Trello, Asana and Smartsheet. or you can view the top 50 brands in similar categories, such as , and .
Basecamp Review: Basecamp Pros & Cons
Basecamp (basecamp.com) is a very popular which competes against other like Trello, Asana, Smartsheet, Monday and Airtable. Based on our in-depth Basecamp review, when compared to its competitors, Basecamp ranks as one of the top-performing brands in its category, with an overall ranking of #8 out of 104 total brands. Read the full Basecamp.com review below for more details.
- Ease of use: How easy is it to use each tool? How easy is it to manage each software?
- Team workflow features: How would you rate each tool's workflow management features? How does each software's team workflow management capabilities compare to its competitors?
- Customer support: How would you rate each tool's customer care? How responsive is each software's customer support?
- Reporting & analytics: How would you each tool's reporting capabilities? How does each software's reporting functionality compare to its competitors?
- Agile capabilities: How would you rate each tool's agile functionality? How does each software's agile capabilities compare to its competitors?
- Security & encryption: How strong are each tool's security and encryption features? Is each software a secure service?
- Customization: How would you rate each tool's customization options? How does each software's customization options compare to its competitors?
- Business third party integrati: How would you rate each tool's ability to integrate with other work products? How would you rate each software's availability of third party integrations?
- Capacity & storage: How does each tool's storage limits compare to competitors on its free and basic accounts? How much storage does each software give you?
- Price point: How expensive is each tool? How much does each software cost vs. competitors?
- Free returns & exchanges: Does each tool offer free returns? What's their exchange policy? Does each software offer free returns & exchanges?
- International shipping: Does each tool ship internationally? each software international shipping?
- Curbside pickup: Does each tool have curbside pickup? Does each software have in-store pickup?
- Ship to store: Does each tool does ship to store? Can I ship items to each software to pick up in-store?
- PayPal: Does each tool accept PayPal? each software PayPal support?
- Debit & prepaid cards: each tool debit card support? Does each software take debit cards?
- Google Pay: Does each tool accept Google Pay? Does each software accept Google Pay?
- Apple Pay: Does each tool accept Apple Pay? Does each software accept Apple Pay?
- Amazon Pay: Does each tool accept Amazon Pay? Does each software take Amazon Pay?
- Shop Pay: Does each tool accept Shop Pay? Does each software take Shop Pay?
- Bitcoin: Does each tool accept Bitcoin? Does each software take Bitcoin for payment?
- Alipay: Does each tool accept Alipay? Does each software take Alipay?
- Official coupons page: Does each tool have an official coupons page? Does each software maintain its own coupon page?
- AARP discounts: Does each tool offer discounts to AARP members? Does each software have an AARP discount policy?
- Military discounts: Does each tool offer a military discount? each software military discount?
- Student discounts: Does each tool have a student discount? Does each software have a student discount?
- Price matching: Does each tool price match? each software price matching?
- Birthday discounts: each tool birthday discount? Does each software give birthday discounts?
- Senior discounts: each tool senior discount? Does each software have a senior discount policy?
- Teacher discounts: Does each tool give discounts to teachers and educators? Does each software give discounts to teachers and educators?
- Rewards programs: Does each tool have a rewards program? each software rewards program?
- Front-line worker discounts: Does each tool offer discounts to front-line workers? Does each software offer discounts to essential workers?
- Competitor coupons: Does each tool accept competitors' coupons? Does each software take competitor coupons?
- Coupon stacking: Does each tool support coupon stacking? each software coupon stacking?
- Sales events: Does each tool ever have sales or promotional events? How often does each software have sales events?
- Black Friday Ads Page: Does each tool have a Black Friday Ads page? Does each software have a Black Friday Ads page?
- Cyber Monday sales: Does each tool have a Cyber Monday ad this year? Does each software have a Cyber Monday ad this year?
- Gift cards: Does each tool offer gift cards? Does each software accept gift cards or e-gift cards?
- Loyalty programs: each tool loyalty or rewards program? Does each software offer a loyalty or rewards program?
- Live chat: Does each tool offer live chat support? each software's live chat support?
- Order changes/cancellations: Can I cancel or change my each tool order for free at any time? Am I able to adjust my each software order once I've placed it?
- Order tracking: How does I track my each tool order? each software track order?
- White-glove delivery: Does each tool offer white-glove delivery and assembly? Does each software offer in-home delivery services?
- Contact information: How does I contact each tool? How to contact each software?
- Social media pages: each tool social media pages? List of each software's social media pages?
- Affirm financing: Does each tool accept Affirm financing? each software Affirm financing support?
- Afterpay financing: Does each tool accept Afterpay financing? Does each software take Afterpay financing?
- Klarna financing: Does each tool accept Klarna financing? Does each software take Klarna for financing?
- Sezzle financing: Does each tool accept Sezzle financing? Does each software support Sezzle financing?
- QuadPay financing: Does each tool accept QuadPay financing? Does each software take QuadPay?
- Splitit financing: Does each tool accept Splitit financing? each software Splitit financing support?
- Bread financing: Does each tool accept Bread financing? Does each software offer Bread as a financing option?
- Layaway programs: Does each tool offer layaway programs? What is each software's layaway policy?
- GreenSky: Does each tool accept GreenSky financing? each software GreenSky financing support?
- Snap Finance: Does each tool accept Snap Finance? each software Snap Finance support?
- Four financing: Does each tool accept Four financing? Does each software take Four financing?
- Website security & privacy: Is each tool a secure website? Does they respect users' privacy? Does each software have a valid privacy policy? Is their website secure?
- Influencer marketing: Does each tool have an influencer marketing program? Does each software use influencer marketing?
- Affiliate marketing: each tool affiliate program? Does each software offer an affiliate program?
- Environmentally conscious: Is each tool an environmentally conscious brand? each software eco-friendly?
- Diversity commitment: Is each tool committed to racial equity? Has each software taken concrete steps towards fighting racial injustice?
- Nurse discounts: each tool nurse discounts? Does each software have any discounts for nurses?
- Government worker discounts: each tool government worker discount? Does each software offer any discounts for government workers?
- Ethical practices: Is each tool considered an ethical brand? Does each software use ethical practices?
Basecamp's strengths are:
- Good interface usability details
- Good reports & charts details
- Good security features details
- Good storage limits details
- Accepts PayPal support details
Knoji has 60 Basecamp reviews and ratings as of January 20, 2021. Knoji editors and the Knoji shopper community have reviewed Basecamp and compared it against 0 top brands, reviewing Basecamp based on product and store features such as interface usability, workflow management features and customer service. Knoji reviews and ranks Basecamp.com and other based on how many features each offers and based on a 5-star rating scale. Based on these factors and 60 Basecamp reviews, Basecamp earns an overall score of 4.4 out of 5.0 points. Basecamp offers 4 total features such as PayPal, teacher discounts and website security & privacy. Basecamp's's review score is also boosted by the fact that it is a popular brand with good recognition among consumers.
Basecamp Customer Reviews (2)
Basecamp is one of the most popular project management software available for all it offers.
It’s an app that lets members of a team communicate with each other, share files, create to-do lists, and more.
Project management software is created to decrease the need for frequent meetings so workplaces and teams can be more productive.
Basecamp is a tool that can help make this possible!
Pros of Basecamp:
File Sharing and Storage -
Basecamp lets you share files and images with the rest of your team. It can be connected to Google Docs to make this even easier and more effective. You can store files and documents on Basecamp so you can access them with more ease later on.
Communication and Notifications -
You have different methods of communication through Basecamp. It’s possible to communicate with a group of people or send a private message to one of the team members. You can choose to have notifications turned on or off too.
Clients are Involved -
Unlike many other project management apps, Basecamp lets you involve clients and share to-do lists with them so they can stay in the loop.
Integrations and Compatibility -
Basecamp is compatible with third-party apps and you can integrate the things you need all in one place. You’ll find Basecamp apps for Android and iOS phones and tablets. You can stay connected wherever you are.
Cons of Basecamp:
No Archiving -
Archiving has been adopted by many apps because it helps make things less cluttered. If you don’t want to delete a task or topic but don’t want it to clutter the view, you can simply archive it. Unfortunately, this isn’t possible with Basecamp so far.
No Starring -
All tasks are important but anyone who worked on something knows that some tasks will be more important or urgent than others. Starring topics so they rise to the top makes it easier to find and keep track of them. Basecamp doesn’t support starring.
Almost Too Simple-
Simple is great because things get done faster and without having to go through too much of a hassle. Basecamp does this well. One of its cons, however, is that its features are simple too. It doesn’t include many of the features that make other project management apps more effective and reliable.
Depending on what you're looking for, Basecamp is either the answer or the problem. Basecamp combines project management (more in a task and team management sense) with team communication (think chats and forums). So while it doesn't provide straightforward, agile processes for project management you can easily follow the activity timeline on a project to monitor your team's progress with relative ease.
Basecamp could afford to improve their security, in my opinion, as well as the ease of use. It's no the easiest tool to get the hang of and their online learning guide offers more ideas about how you should be using the tool than how to actually use its functionality.
From a humble product manager's perspective, with a type-A analytical mindset, it's simply not the tool for me.